Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we ("Medika Web") collect, use, and protect your data when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via contact form.
- Technical data: our host logs IP, browser, pages visited, and timestamps for site delivery/security.
No advertising/analytics cookies used. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent/contract steps — when you contact us.
- Legitimate interests — site operation, security, and enquiry responses.
- Legal obligation — required data retention/disclosure.
4. Who we share data with
We use trusted providers ("processors") acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — contact-form email delivery.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell/share data for cross-context behavioral advertising.
5. International transfers
We serve EU/US clients; data may be processed in both regions, with safeguards like EU SCCs where required.
6. Data retention
Contact-form data is kept only as long as needed, then deleted/anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: know what data we collect, request deletion/correction, opt out of "sale"/"sharing." We do not sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legal timeframes.
10. Changes to this policy
We may update this policy. "Last updated" reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com